There are a few ways you can inform your customers about the ability to text message your business.
First, when we give you a phone number, you can simply give your users that phone number. You can email them, tell them in person, or even carrier pigeon!
Second, you can use our Ping Widget. This widget can be easily placed on your website so when your customers visit your website on their mobile device, a little button will appear that says "click here to text us." When your users click the button, their SMS (text message) app opens up with your number pre-populated.
Third, you can put your new phone number anywhere on your website and have your customers copy/paste it to text message you.